Patient Reviews
* Results may vary per patient – call us for a free consultation 844-SPA-COOL (772-2665).
At Cool Renewal Med Spa in Charlotte, NC, we strive for excellence in helping you achieve your personal aesthetic goals.
Nothing means more to us at Cool Renewal Med Spa than the comments and reviews from our past patients. We survey each and every patient that visits us for a CoolSculpting treatment and list those comments here for you to see. We strive for excellence here and look forward to helping you achieve your personal aesthetic goals with CoolSculpting.
Cool Renewal Med Spa Patient Review Comments*
This was my consultation visit, so I went in with only surface knowledge of how things worked. Kari was very patient as she measured my areas of concern and answered my questions. We moved from an exam room to the consult room where she explained costs and financing options. Finally, I saw a procedure room, additional before-and-after pictures, and discussed what my expected results could be. Very thorough and informative.
Charles L.
These were the friendliest, most welcoming and knowledgeable group of girls. The prices are also very affordable!
Heidi B.
The staff was so professional, truthful and very attentive. We took before pictures to track my progress. The setting is comfortable while the treatment is taking place. You can watch TV, check emails or like me, just have some quiet time. Everything was great.
Dawn D.
My experience at the Lake Norman location was excellent! Both Kyleigh and Kari were so helpful and great to work with! I can totally see the difference in my body after the sculpting, and it was 100% worth every penny.
Jennifer G.
Kristin Pisani was great. She answered all of my questions and treated me great during the procedure. She stayed late on a Saturday night to get it all done for me. She definitely went above and beyond to make the experience as good as possible.
Pattie L.
I love the results!! Everything was awesome! Everyone was very knowledgeable & friendly.
Dawn D.
Kristin was knowledgeable, friendly and awesome. Great, comfortable experience and results!
Staci H.
Staff was wonderful. Procedure was easier and less uncomfortable than expected/em>
Ann G.
My wife was very apprehensive to go to her appointment. The staff really made her feel comfortable. The results were amazing. Now she’s very happy.
Eileen F.
Great staff and outstanding service.! Thanks, Kristin, for being so accommodating!
Jeff R.
It has been 2 weeks since my procedure. I want to thank the staff for explaining the steps and what to expect thoroughly! Melissa & Kelly were great! I can’t wait to start seeing my results.
Karen H.
I am always happy to see Kyleigh, Kari, & other technicians who are there. I’ve had good results from my treatments. I am & have always been very healthy & fit. I just had some stubborn areas that needed to be frozen away! It’s now months later. I look so much better. I was already in shape. Cool Sculpting got rid of my stubborn extra layer of fat. I love Kari & Kyleigh. They’re a pleasure to see & great at their jobs.
Jennifer A.
Great staff here at this location.
Larry P.
Very pleasant experience. The ladies there are super nice and professional. Thank you so much, Cool Renewal Med Spa!
Heather M.
This place is awesome!!! The staff is so sweet, helpful and informative!! It’s a very refreshing experience. I experienced no pain, just some tenderness and bloating. They have everything covered from movies to lunch. It was actually a much-needed break!!! I was able to relax and unwind. Let me add I went to three consultations, and this place beat out the other two. Highly, highly, highly recommended!!!!
Kim H.
Wow!! I just had the most amazing experience at the Cool Renewal Med Spa! I was pampered & catered to the entire appointment. All my wants were listened to & all tension gone. Super sweet, attentive help. I will DEFINITELY be back.
Jessi W.
I love the staff and the service! I would recommend to everyone. Thanks, Stephanie.
Jennifer S.
What a beautiful spa! The people were great, and my comfort was their number-one concern. I am already looking forward to my next visit. I would recommend this location and the team there to anyone!
Mandee M.
Kylie did an awesome job communicating all the information regarding CoolSculpting. She resolved the anxiety that I had before my consultation. I would love to do my entire body, but will decide on the problem areas we discussed. Thank you so much!
Rebecca W.
Very friendly and professional. They were great at minimizing my time so I could get multiple sections done. I can’t wait to see the results.
Holly C.
I love the LKN location. They are the best, and it really works!!!!
Dawn M.
This is such a chill, yet professional place. Knowledgeable staff, always friendly and attentive. Highly recommend!
Melissa C.
The ladies at Cool Renewal Med Spa are kind and very professional. I was a tough case, and I like that they were honest with me and left the decision-making up to me. I highly recommend Cool Renewal Med Spa. Go in for a visit.
Momma K.
This was my second treatment, and I am starting to see results from the first one. The experience was so relaxing, and the staff was super-friendly and fun. I plan on getting at least a few more treatments. Looking forward to wearing a two-piece swimsuit this summer, and I’m 55!
Lisa G.
Outstanding. I was told exactly what to expect & was at first little nervous. However, all my questions were answered. Stephanie did a grand job of explaining! They have over 5,000 happy clients. Plus they have been there for several years (in the Pineville-Matthews area). That speaks well too! I look forward to getting started.
AnnieLaurie B.
The staff was efficient, professional, and kind!! I never got any high pressure vibes! The facility was clean, and the staff made certain I was informed about what to expect and kept me comfortable during procedure!!
Alison S.
I was very pleased with the way I was treated and made to feel at home. I am excited to see what my results will be. I have told all of my friends about Cool Renewal Med Spa.
Tammy D.
Excellent presentation and customer service. Very efficient.
Karen S.
Kylie is a sweetheart! So communicative and professional. She knows her stuff! Thank you for a great consultation!
Cara P.
Great experience with this service. I am anxious to see if this works for me. Since losing 50 pounds, I have some sags. We shall see.
Donald M.
I had my outer thighs done almost 3 weeks ago. Super easy procedure. No pain at all. I’m starting to notice a difference. I’m going to give it a few more weeks to see the true results, and if I’m pleased, I will go ahead and get my inner thighs done as well. I highly recommend CoolSculpting. Five stars.
Leah D.
Fantastic experience. Kristin and staff were very professional and explained every step of the way. I sat back, watched a movie, and next thing I knew, I was done. Great value as well.
Nicholas S.
I just had my appointment today, and the staff was absolutely wonderful. They were caring and explained everything to me step by step. I would highly recommend this facility to anyone. I am anxious to see if it works for me. I’m sure everyone is different. But a great experience!!
Shirley B.
Great experience! Clean facility with very informative and wholesome staff! My time here was as seamless as could be and the staff made sure I was well taken care of during the process.
Max B.